Finacle Support Lead II - Production Support
UST
Posted 22 Sep 2026
🚀💜 UST Hiring: Finacle Support Lead II - Production Support | UST 💜🚀
📍 Location: Mumbai | Navi Mumbai (Vashi)
🆔 Job ID: 65231
👨💻 Experience: 7-9 Years (6-8 years relevant Finacle support experience)
📌 Open Position: 1
Are you an experienced Finacle Support Engineer with expertise in Core Banking, Production Support, EOD/BOD Operations, and Banking Payments? Join UST and play a key role in supporting mission-critical banking platforms.
🔥 Key Skills
✅ Finacle 10.x
✅ Core Banking Operations
✅ Production Support (L2)
✅ SQL & Database Querying
✅ CRM Modules
✅ Trade Finance
✅ NEFT & RTGS
✅ EOD/BOD Support
🚀 Key Responsibilities
🔹 Provide L2 Production Support for Finacle Core Banking applications.
🔹 Support and troubleshoot:
CRM Modules
Savings Bank (SB)
Current Account (CA)
Cash Credit (CC)
Overdraft (OD)
Loans & Advances (LA)
🔹 Analyze and resolve:
Product Issues
Data Issues
Customization Issues
Production Incidents
🔹 Perform SQL-based analysis and reporting.
🔹 Support:
End of Day (EOD)
Beginning of Day (BOD)
Batch Monitoring
Financial Year-End Activities
🔹 Troubleshoot payment-related issues involving:
NEFT
RTGS
Banking Transactions
🔹 Monitor ATM and delivery channel logs for seamless transaction processing.
🔹 Publish daily incident reports, ticket dashboards, and EOD/BOD status updates.
🔹 Support Finacle customizations, integrations, and enhancements.
🎯 Ideal Candidate
✔️ 6-8 years of Finacle Production Support experience
✔️ Strong hands-on experience with Finacle 10.x
✔️ Excellent knowledge of Retail Banking and Core Banking Operations
✔️ Strong SQL and database troubleshooting skills
✔️ Experience handling EOD/BOD activities and batch monitoring
✔️ Knowledge of payment systems such as NEFT and RTGS
✔️ Experience in ATM log analysis and production issue resolution
✔️ Strong debugging, analytical, and stakeholder management skills
⭐ Nice to Have
✅ Trade Finance Experience
✅ Finacle Customization & Configuration
✅ Banking Integrations
✅ Incident & Problem Management
✅ Financial Services Domain Expertise
✅ Rotational Shift Support Experience
🔗 Apply Here: https://lnkd.in/eVmTDcpT
🚀💜🏦💻
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